HOW THE REFERRAL PROCESS WORKS

Any family with a child under 5 can be referred to Home-Start for support.

The main referrers to Home-Start Edinburgh West and South West are Health Visitors and other professionals in the social care and child care sectors. Around a quarter of families self refer.

Once we have received the referral we will set up an initial visit with the family to discuss their needs and tell them all about Home-Start. If they are happy to start being supported we will carefully match the skills and experiences of a volunteer to the needs of the family, and introduce the volunteer to the family.

IF YOU ARE A PROFESSIONAL

If you would like to make a referral please ensure that you discuss Home-Start with the family – they must agree to receive Home-Start support. It is also key that the family has at least one child under five. If you have any questions about referrals please contact our coordinators. To make a referral a completed referral form needs to be sent to our secure NHS email address - details below.

IF YOU WOULD LIKE TO SELF-REFER

If you would like to self-refer for support from Home-Start please get in touch with us via the contact details below.

CONTACT DETAILS FOR REFERRALS

For enquiries about referrals email help@hsew.org.uk or leave us a voicemail on 0131 564 1540. If you are sending a referral form you must send it to our secure NHS email address loth.homestartedinsw@nhslothian.scot.nhs.uk .